Rules on Use of “Z-aN Capsule”

The Company provides “Z-aN Capsule” as a part of the Service “Z-aN Capsule” is provided to users who meet the conditions specified by the Company and who have consented to These Terms of Use, and these Terms of Use shall be applied to “Z-aN Capsule”,including the Rules on Use of “Z-aN Capsule”

1. Use of “Z-aN Capsule”

• 1. The User may receive “Z-aN Capsule” through the use of the Service
• 2. The User, in the event of intending to use “Z-aN Capsule”, shall file an application in accordance with the method specified by the Company It should be noted that the User shall be deemed to have consented to the Rules on Use of “Z-aN Capsule” at the time he/she files an application to use “Z-aN Capsule”
• 3. A transaction agreement for “Z-aN Capsule” shall be established at the time of use of “Z-aN Capsule”
• 4. In the event of the User of “Z-aN Capsule” being a person with limited capacity,such as a minor, an application for “Z-aN Capsule” shall be regarded to have been filed upon the obtaining of the consent of the User’s legal representative (parent or guardian, etc)
• 5. The Company, with the exception of where prescribed in individual order screens, the user guide, or other screens on the Service, shall not accept the withdrawal of an application to use “Z-aN Capsule” due to the circumstances of the User
• 6. The Company shall engage its utmost efforts so that the correct product information is stated, however, in the event of an incorrect price being stated and an application having been filed based on this, prior to the establishment of a trading agreement, the Company shall issue a notification of change, and shall reconfirm the User’s intent to apply at the changed price
• 7. In the event of the User having performed an illicit act or improper act in relation to his/her use of “Z-aN Capsule”, or in the event of the User not having received a product distributed by the Company, regardless of reason, the Company may terminate the trading agreement, or take other appropriate measures (includes where the usage fee has been paid by the User) In such a case, the usage fee for “Z-aN Capsule” shall not be refunded, and any expenses incurred by the Company (including but not limited to the product shipping fee and other fees) shall be borne by the User
• 8. The Company asks that it be contacted in the case of transaction amounts being high for a certain period of time In the event of being unable to contact the User, the Company may cancel the application for use, terminate the trading agreement, or take other appropriate measures
• 9. The shipping destinations for products from “Z-aN Capsule” shall be limited to the range prescribed by the Company
• 10. The Company shall not bear any responsibility for being unable to receive an application for use due to an internet malfunction or other cause not attributable to the Company

2. Product Shipping

• 1. Products shall be shipped by courier via the courier business operator specified by the Company
• 2. In the event of the delivery date of a product being changed from the previously indicated date due to various circumstances, or in the event of delay due to running out of stock, there may be cases where the Company is unable to accept an application TheCompany shall not bear any liability to compensate in any such case
• 3. In the event of the product shipped by the Company not having been received by theUser (includes where receipt has been refused or where the product has not been receipt due to whereabouts not being known for a long period), said User may be asked to pay the expenses incurred by the Company as a result of this (cost for re-shipping, etc)
• 4. The Company may destroy or dispose in any other manner of products that have not been received by the User after storing them for a certain period of time

3. Payment Method

• 1. The amount to be paid for “Z-aN Capsule” shall be the total of the service usage fee and consumption tax, etc (hereinafter collectively referred to as “Purchase Price”)
• 2. The Purchase Price may be paid with Paid Points For purchasing Paid Points and how to use them, etc, please see the Z-aN Terms of Use for Points The condition for purchasing Paid Points is that you understand and agree to the Z-aN Terms of Use for Points

4. Return, Etc, of Products

• 1. Products may not be returned or replaced due to the circumstances of the User after the establishment of a trading agreement However, a replacement will be provided in the case of a product defect, incorrect product, or incorrect quantity, etc
• 2. In the case of the proviso of the preceding Paragraph, an application for this must be made to the Company, in accordance with the procedures separately prescribed by theCompany, within seven days after the arrival of the product Please be advised that the Company will not be able to accept such an application if it is not made within seven days after the arrival of the product
• 3. The Company, in the event of having received an application based on the proviso ofParagraph 1 of this Article, and having received the returned product from the User, shall promptly send a replacement However, there may be cases where some time is required until a product can be shipped due to product production and arrangement circumstancesIn addition, if a product is out of stock, and in other cases where an alternative cannot be shipped, the Company shall refund the Purchase Price in the form of Paid Points It should be noted that interest shall not be paid on refunds
• 4. The expenses relating to the return and replacement prescribed in Paragraph 1 will be borne by the Company, so please ship with payment on delivery Please be advised that the Company will not be able to refund or reimburse shipping fees paid by the User due to not having used the method of payment on delivery

5. Non-establishment and Termination, Etc, of Transaction Agreements

• 1. The Company, at the time of the receipt of an application for “Z-aN Capsule”, or even after the establishment of a trading agreement, if the Company has determined that any of the following cases are applicable or may be applicable, may refuse the application, or terminate the transaction agreement It should be noted that the Company shall not bear the obligation to provide an explanation to the User on the basis for its decision
  ・In the event of the User having violated the Terms of Use, etc (also includes past violations);
  ・In the event of the User having previously repeatedly returned or refused delivery, etc, and the Company having determined that the performance of legitimate transactions would be difficult;
  ・In the event of the User being suspected of intending to cause damage to the interest of the Company, such as through resale with the objective of commercial gain;
  ・In the event of the production of the product having been suspended, production pending, or the manufacturer running out of stock, etc, and there being no prospect of being able to deliver the product;
  ・In the event of a limited quantity of the product being available, and orders exceeding the quantity that can be delivered by the Company;
  ・In the event of an incorrect usage fee being stated on the “Z-aN Capsule” website;
  ・In other cases where, after an application has been approved by the Company, it is found that the acceptance of the order would be inappropriate, or it being determined by the Company to be necessary to terminate the transaction agreement
• 2. In the event of a transaction agreement not being established, or in the event of a transaction agreement being terminated, the Company shall notify the User of this, and if the Purchase Price has bene received, shall promptly refund the Purchase Price in the form of Paid Points

6. Disclaimers Relating to “Z-aN Capsule”

• 1. The actual product coloring and form may be different to the display on-screen due to monitor settings, etc
• 2. The Company shall only be required to contact the User via the contact information entered by the User
• 3. The Company shall be waived from responsibility by dispatching, etc, the product to the delivery address entered by the User
• 4. The Company shall place its utmost efforts in ensuring the accuracy, completeness,and currentness of the product explanations and depictions on “Z-aN Capsule”, however, this does not guarantee that they are completely free of error
• 5. The Company shall not bear responsibility for any loss, damage, or disadvantage incurred through the use of “Z-aN Capsule”, regardless of the legal cause of claim In addition, the Company shall not bear any responsibility for loss, damage, or disadvantage incurred from products traded on “Z-aN Capsule”

Established on May 21, 2021